Terms & Conditions
Last updated: 3rd July, 2026
Welcome to the Brown Lilies Childcare website. By using this website, contacting us, submitting an enquiry, downloading documents, or requesting childcare information, you agree to the terms outlined below.
1. About Brown Lilies Childcare
Brown Lilies Childcare provides childcare information, enquiry options, parent resources, and service details through this website.
Business Name: Brown Lilies Childcare
Email: Brownliliesbabies@gmail.com
Phone: 01582 876726 / +447391412147
Address: 300 Hitchin Road, Luton, LU2 OEU
2. Website Use
This website is provided to share information about Brown Lilies Childcare, including our services, daily activities, policies, documents, contact details, and enquiry options.
You agree not to misuse this website, attempt to damage it, interfere with its security, or use it for unlawful purposes.
3. Enquiries and Bookings
Submitting an enquiry form or contacting Brown Lilies Childcare does not automatically confirm a childcare place or booking.
A childcare place, visit, event childcare booking, or service arrangement is only confirmed when Brown Lilies Childcare has reviewed availability, discussed the details with you, and confirmed the arrangement directly.
4. Childcare Places
Childcare places may depend on availability, age range, required days, care needs, and suitability of the arrangement.
Before childcare begins, parents or guardians may be asked to complete registration forms, emergency contact details, medical information, consent forms, and a childcare contract agreement.
5. Fees and Payments
Fees, deposits, payment dates, notice periods, and late collection charges will be explained before a childcare arrangement is confirmed.
Any agreed fees and payment terms should be confirmed in writing through the childcare contract agreement or direct communication with Brown Lilies Childcare.
6. Event & Wedding Childcare
Event childcare enquiries are subject to availability, event type, location, number of children, age range, staffing needs, equipment, risk assessment, and agreed package.
An event childcare booking is only confirmed when details have been agreed and any required deposit or booking confirmation has been completed.
7. Documents and Downloads
Documents provided on this website, such as checklists, forms, policies, or agreements, are for parent information and childcare administration purposes.
Blank forms should not be treated as a confirmed childcare arrangement until they have been reviewed and accepted by Brown Lilies Childcare.
8. Accuracy of Information
We aim to keep the information on this website accurate and up to date. However, details such as availability, fees, opening times, policies, or services may change.
Parents and carers should contact Brown Lilies Childcare directly to confirm current information before making decisions.
9. Parent and Guardian Responsibility
Parents and guardians are responsible for providing accurate and up-to-date information when completing forms, making enquiries, or registering a child.
This includes contact details, emergency contacts, medical information, allergies, dietary requirements, permissions, and any additional support needs.
10. Health, Safety and Safeguarding
Brown Lilies Childcare takes health, safety, safeguarding, and child wellbeing seriously.
Where there is a safeguarding concern, medical emergency, legal requirement, or safety issue, Brown Lilies Childcare may need to share relevant information with appropriate professionals or authorities.
11. Photos and Media
Photos, videos, or images of children will only be used for website, social media, display, or promotional purposes where clear parent or guardian permission has been given.
Parents and guardians can withdraw photo consent by contacting Brown Lilies Childcare.
12. Privacy
Personal information submitted through this website is handled according to our Privacy Policy.
Please read our Privacy Policy to understand what information we collect, how we use it, and how we keep it safe.
13. External Links
This website may include links to third-party websites, tools, maps, social media pages, or messaging services such as WhatsApp.
Brown Lilies Childcare is not responsible for the content, privacy practices, or terms of external websites or services.
14. Limitation of Liability
We aim to provide a safe, helpful, and reliable website. However, Brown Lilies Childcare is not responsible for losses caused by website downtime, technical issues, outdated information, or misuse of website content.
Nothing in these Terms & Conditions limits responsibilities that cannot legally be limited.
15. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.
16. Contact Us
For questions about these Terms & Conditions, please contact:
Brown Lilies Childcare
Email: Brownliliesbabies@gmail.com
Phone: 01582 876726 / +447391412147
Address: 300 Hitchin Road, Luton, LU2 OEU